Setting the Standard

Setting the Standard (StS) is London’s centralised temporary accommodation inspection service, brought to you by Commissioning Alliance and the London Housing Directors.

First implemented in September 2020, StS was designed for London with the unprecedented engagement of 31 out of 33 London boroughs.

the Setting the Standard logo

What is StS?

StS inspects and grades all bed and breakfast and studio properties used by local authorities for temporary accommodation (TA). StS offers a directory of services, enabling direct access to:

Icon showing a piece of paper and a cog representing Inspections data
Inspections data, reports, and property grading.
Icon showing a mouse pointer and some boxes representing a database
A database of TA providers that are registered and accredited to our service.
Icon showing a piece of paper with writing and a tick representing Reports
STS/IBAA reports to help you assess temporary accommodation housing standards.
Icon showing a pencil and a globe representing Signposting
Signposting to appropriate services and information wherever possible by our StS Coordinators and Inspections team.

StS links together a dedicated central inspections team with a new, purpose-built IT system to share inspections data across participating local authorities.

Get in touch with our team if you would like to learn more.

Already a member? Log in to the portal here:

View our StS Document Library

Icon showing a human figure and a question mark representing Asking a Question
View the StS
View our StS Document Library
View the StS Summary Grading Matrix

For TA service

A row of houses in a small town on a sunny day

Free registration with StS offers you:

• Official accreditation as an approved StS Provider.
• The ability to upload your properties onto the StS system, visible to local authorities.
• Annual property inspections, to ensure properties meet the StS property and management standards.
• Login access to track and fix any property related issues or hazards.
• Further booking opportunities with your provider profile visible to all local authorities.
• Ongoing 1:1 support and training from the StS Central team.

There is no additional cost to TA service providers to register. The cost of operating StS is met by the participating Local Authorities.

For local

a mum is showing her daughter how to use a tablet device

Joining the StS accreditation scheme offers you:

• Access to registered and StS accredited providers.
• Inspections and resource tool for TA housing data, including inspection reports, property gradings, and the ability to monitor hazards and risks associated with a property.
• Ongoing support and training from the StS Central team, acting as an advice and information service to meet the requirements of the Housing Act 2004 and Housing and Planning Act 2016.
• Invitations to StS meetings, events and forums
• Collaboration with design and development of the StS Service and IT Software.


a man is looking out the window during inspection of a house

Setting the Standard are proud to employ the most enthusiastic and dedicated team.

Every one of us is responsible for the continued success of inspecting, and the continuing drive for improved standards in temporary accommodation.

Our inspections team are:

• Qualified Environmental Health and Licensing practitioners from Housing services.
• Regionally based across London.

Our services